Shipping & Returns
Order Processing
Orders are processed within 1-4 business days (excluding weekends and holidays). Orders placed after 12 PM EST on Fridays or over the weekend will be processed within 1-3 business days starting the following Monday.
Once your order is shipped, you will receive an order confirmation email with tracking information. Please note that all prices are in USD.
USA Shipping (Outside Promotional Periods)
Shipping within the U.S. typically takes 5-14 business days, depending on your location.
- Free Shipping: We offer free shipping on orders over $150 to the contiguous U.S.
- Shipping Carriers: The Spore Lords ships via USPS, UPS, and FedEx, and you can select your preferred shipping method at checkout.
Holiday Shipping Update:
To reduce transit times during the holiday season, we are offering a flat-rate UPS shipping option for all U.S. orders.
International Shipping
At this time, international shipping is temporarily suspended as we work on an improved solution. We apologize for any inconvenience and appreciate your patience.
Shipping Protection & Liability
The Spore Lords is not responsible for lost, stolen, or damaged packages. We highly recommend adding Route package protection to all purchases for added security.
The Spore Lords Return Policy
To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. This means the plastic safety seal must still be intact and not tampered with. We do not accept returns for products that have been opened or used.
Our return policy is valid for 30 days from the date your package arrives. If 30 days have passed since you received your product and did not contact our customer service team at orders@thesporlords.com, you are no longer eligible for a return.
Once you’ve connected with us via email, you may return the item(s) for a full refund of the purchase price (excluding shipping charges). After we receive the returned item(s) at our warehouse, we will issue a refund to the original payment method. Please note that return shipping is at your expense, and we do not provide a return shipping label. Additionally, please be aware that the return shipment will have its own transit time, so refunds won’t be processed immediately.
Please note: This return policy only applies to purchases made directly from thesporlords.com If you made a purchase from another retailer, please refer to their return policy for assistance.
Let us know if you have any questions or need further assistance!