Privacy Policy
This Privacy Policy describes how The Spore Lords (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from thesporlords.com (the "Site") or otherwise communicate with us (collectively, the "Services"). Last Updated: February 4, 2025
For purposes of this Privacy Policy, "you" and "your" refer to users of the Services, including customers, website visitors, or other individuals whose information we collect under this Privacy Policy.
By using or accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please discontinue use of the Services immediately.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational needs. We will post the revised Privacy Policy on our Site and update the "Last Updated" date accordingly. We encourage you to review this Privacy Policy regularly.
How We Collect and Use Your Personal Information
Over the past 12 months, we have collected personal information from various sources, depending on how you interact with us.
1. Information We Collect Directly from You
When you use our Services, you may provide us with:
- Basic contact details (name, address, phone number, email).
- Order information (billing/shipping address, payment confirmation, email, phone number).
- Account details (username, password, security questions).
- Shopping data (items viewed, added to cart, or wishlisted).
- Customer support information (messages sent via the Site or email).
Some features of our Services require you to provide certain personal information. Choosing not to provide this data may limit your ability to use these features.
2. Information We Collect Through Cookies
We collect Usage Data automatically via cookies, pixels, and similar technologies when you visit our Site. This may include:
- Device & browser information (IP address, operating system, browser type).
- Network connection details (internet provider, browsing activity).
- Interaction data (how you use our Site).
For more details on cookies used by Shopify in connection with our store, visit Shopify’s Cookie Policy.
3. Information We Obtain from Third Parties
We may receive additional information from:
- Vendors & service providers (e.g., Shopify, which powers our Site).
- Payment processors (e.g., credit card information for transaction processing).
- Marketing & advertising partners (to personalize ads and track engagement).
We treat third-party data in accordance with this Privacy Policy. However, we are not responsible for the accuracy of data provided by third parties or their privacy policies.
How We Use Your Personal Information
We use your personal information to:
- Provide products and services (order fulfillment, shipping, returns, customer support).
- Process transactions (payment processing, fraud prevention).
- Send marketing communications (email/SMS promotions, tailored ads).
- Ensure security & prevent fraud (detect and investigate fraudulent activity).
- Comply with legal requirements (tax, regulatory, law enforcement requests).
You can opt out of marketing communications at any time by clicking “Unsubscribe” in our emails.
How We Share Your Personal Information
We may share your personal information with:
- Service providers (e.g., Shopify, payment processors, fulfillment services).
- Business & marketing partners (for targeted advertising and analytics).
- Law enforcement & legal authorities (to comply with legal obligations or protect our rights).
- Corporate transactions (mergers, acquisitions, or business restructuring).
We do not sell your personal information.
User-Generated Content
If you submit product reviews or other public content on our Site, that information may be publicly accessible. We are not responsible for how others use this information.
Third-Party Links & Services
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your personal information.
Children’s Privacy
Our Services are not intended for children under 13 years old, and we do not knowingly collect their data. If you believe a child has provided us with personal information, please contact us, and we will delete it.
Security & Data Retention
We implement security measures to protect your data, but no method is 100% secure. You are responsible for safeguarding your account credentials.
We retain your personal information for as long as necessary for business, legal, and compliance purposes.
Your Privacy Rights
Depending on where you live, you may have the following rights:
- Right to Access – Request the personal information we hold about you.
- Right to Delete – Request deletion of your personal information.
- Right to Correct – Request corrections to inaccurate data.
- Right to Opt-Out – Opt-out of targeted advertising or data sales (if applicable).
- Right to Restrict Processing – Ask us to stop processing your data in certain situations.
- Right to Withdraw Consent – Revoke consent for data collection/processing.
To exercise your rights, email us at info@thesporelords.com.
We do not discriminate against individuals who exercise their rights. If we need to verify your identity before processing your request, we may request additional information.
For Shopify ad services (e.g., Shopify Audiences), visit Shopify Privacy to opt out.
Complaints & Dispute Resolution
If you have concerns about our privacy practices, contact us at info@thesporelords.com. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.
International Data Transfers
Your information may be stored or processed outside your country, including in the United States. If you are in Europe or the UK, we ensure data transfers comply with Standard Contractual Clauses or similar legal protections.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at info@thesporelords.com